Wednesday, January 20, 2021

Six Habits of Merely Effective Negotiators by James K. Sebenius

Longer read but good article

https://hbr.org/2001/04/six-habits-of-merely-effective-negotiators?utm_medium=email&utm_source=circ_other&utm_campaign=subbenemail_20210117&hideIntromercial=true&tpcc=subbenemail&deliveryName=DM114990


Condensed snippet
  • As the pressure mounts, people often get deadlocked, leave money on the table, or allow conflict to spiral out of control
  • It's to understand the other party's interests and get him to choose what you want—for his own reasons
  • The first bad habit is neglecting the other party's concerns
  • It's tempting to say: "That's the other side's issue. Let them handle it. We'll look after our own problems."
  • But that's not being tough, as some negotiators might think. It's being shortsighted
  • If you don't see the deal from the other side's perspective, you can't solve their problems, which will hurt your chances of solving your own
  • If you want to change people's minds, you need to learn what they're thinking
  • A second bad habit is focusing too much on price
  • The hard-bargaining tactics that many negotiators use often leave potential gains unrealized
  • Even though price is important in deals, it's rarely the only factor
  • Emotional factors are just as important as economics in most deals
  • They focus on four factors besides price:
    • A strong working relationship with the other party
    • Shared expectations about the nature of the partnership
    • A respectful, straightforward, and fair process
    • And the interests of all the players who might affect the deal
  • It's not uncommon for merger negotiations to be torpedoed by people who were not at the bargaining table—such as investors, regulators, or key internal stakeholders
  • A third negotiating pitfall is concentrating too much on where the two parties stand on the issues
  • Skilled negotiators look at the underlying interests that are driving people to take their positions
  • If you see negotiation as a way of reconciling these, you can find solutions that address both parties' concerns
  • Negotiators often strive to craft win-win agreements by searching for common ground
  • Though common ground is generally a good thing, becoming too focused on it can be a mistake. This is the fourth bad habit
  • Differences in priorities are among the most frequently overlooked sources of value in negotiations
  • The fifth bad habit is neglecting your best alternative to a negotiated agreement—what's known as your BATNA
  • Essentially, it's the course you'll take if you decide to walk away from the table
  • The stronger this other option is, the more bargaining power you have
  • The sixth bad habit of negotiators: failing to correct for the biases that may be clouding their vision
  • Research shows that people unconsciously portray their own side as more talented, honest, and moral than it is, while vilifying the opposition
  • This leads to exaggerated perceptions of the other side's positions
  • And such views tend to be self-fulfilling prophecies. If you cling to the idea that the other side is stubborn or extreme, you're likely to trigger that behavior
  • Second, we all have a tendency to interpret information about our position in a self-serving way
  • What can you do to correct your vision? There are a few things
  • First, just recognizing that you're prone to biases will help
  • It's also useful to seek the views of disinterested outside parties
  • And you can readjust your perspective by having some people on your team prepare the strongest possible case for the other side
  • To become a top-notch negotiator—not a merely effective one—you'll need to correct the six bad habits
  • That means you'll take into account the other party's perspective, factors other than price, compatible interests, value-creating differences, the best alternatives on both sides, and any biases that could be skewing your vision

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